Good Feedback
- Genuine as a Person
- General good people skills
- Naturally of being kind
- Naturally open to people faster
- Small talks
- all the little stuff
- Empathetic, understanding what’s going on for others
- Understanding other people’s worry
- What is their problem
- Try to solve their problem
- Build up trust
- Top person to reply on
- Able to trust
- Don’t through things away, always come back with a response
- When requesting something, you always comes back with response
- Don’t live people in dark
- Approachable
- People needs to have the confident to open up themselves
- Honest
- Be friendly
- Chinese New Year
- Show up who you are as a personal, especially for these who are outside of your normal contact (Rabbit custom)
- As a manager, really organised well other’s
- Well organised 1-on-1 sessions, with clear requirement template
- Consistently provide feedback to team members
- Team events
- Team building events will make people feel like talking to a friend rather than a manager
- Build real relationship with people, professionally and personally
Constructive Feedback
- Need to be more confident.
- It’s okay to say don’t know
- But also be bold to share with confident.
- Need to manage meeting time more accurate
- time boxing the discussion to ensure we don’t run over time
- Relentlessly stop the conversation when necessary
- Conflict Management
- Negative conflict: point on people rather the things
- Positive conflict: the best way to do something
- Above-the-line vs Below-the-line model
- Be open and transparent, e.g. You said this ‘abc’, but what i heard is ‘def’, is that right?
- Present the fact in authentic way
- try to build up the relationship first, don’t overdue your creditability before you having anything.
- Be curious, maybe I don’t understand them, maybe I missed out some important things that I am not aware of
- Always people have good intention
- Keep your friend close, and keep your enemy closer
- Try to find their concerns, what’s their agenda
- Try to build alley rather than enemy
- Stakeholder Management
- Earn creditability with many small steps, like put coins into a piggy bank
- Understand stakeholders requirement first, and then work with them together to find the solution
- Make decision together
- Influence others
- operational, financial, executive, functional, strategic
- Empowering team
- Pushing people harder, give people more room to fail, and let them know there are safe net to catch.
- Need to read the room
- Need to know when to be serious and when to be relax
- Reading people’s emotion during meeting, be able to see by the answers.
- Be more sensitive with people’s feeling, and provide sufficient support
- Need to attend more conference, meet-ups to borden your vision.
- Data + AI Summit by Databricks
- AWS Summit
- Modern Data Stack
- Meet-ups
- Latest trends, industrial trend
- Make industrial connections
- Meeting facilitation
- If things are well prepared, then okay
- If things are not prepared or surprisingly pop up, then get very bad. Need more practice.
- Enterprise Solution Architecture
- Able to resolve complex business problems in real-world
- Able to work with multiple clouds with hybrid solution
- Security, Compliance, Risk
- Terraform is a good tool to make Cloud Agnostic
- Need to have good professional and personal relationship with ESA
- Keep yourself up-to-date
- AWS Subject Matter Expert (SME)
- Work with experts across the world
- Build up your brand in the industry
- Executive Presence
- Self-branding, promoting yourself more, take more credits from your team, be a proper boss.
- style of humour.
- Could be rude or blunt for someone who don’t know you.
- Need time to build up the relationship and trust, and then joking.
- Leadership skills
- Team seems doesn’t have a clear standard principle to do their jobs.
- Team don’t have a clear vision, mission, goal, and standard way of doing things.
- Gap between thinking practically vs strategically
- Like how to allocate resources, how many people we have, who should work on what, etc.
TDOO
- Setup clear vision, mission, goals, and standard ways of doing things.
Take-away
Growth Mindset vs Fixed Mindset
Importance of Company Culture