Good Feedback

  1. Genuine as a Person
  • General good people skills
  • Naturally of being kind
  • Naturally open to people faster
  • Small talks
  • all the little stuff
  1. Empathetic, understanding what’s going on for others
  • Understanding other people’s worry
  • What is their problem
  • Try to solve their problem
  1. Build up trust
  • Top person to reply on
  • Able to trust
  • Don’t through things away, always come back with a response
  • When requesting something, you always comes back with response
  • Don’t live people in dark
  1. Approachable
  • People needs to have the confident to open up themselves
  • Honest
  • Be friendly
  1. Chinese New Year
  • Show up who you are as a personal, especially for these who are outside of your normal contact (Rabbit custom)
  1. As a manager, really organised well other’s
  2. Well organised 1-on-1 sessions, with clear requirement template
  3. Consistently provide feedback to team members
  4. Team events
  • Team building events will make people feel like talking to a friend rather than a manager
  • Build real relationship with people, professionally and personally

Constructive Feedback

  1. Need to be more confident.
  • It’s okay to say don’t know
  • But also be bold to share with confident.
  1. Need to manage meeting time more accurate
  • time boxing the discussion to ensure we don’t run over time
  • Relentlessly stop the conversation when necessary
  1. Conflict Management
  • Negative conflict: point on people rather the things
  • Positive conflict: the best way to do something
  • Above-the-line vs Below-the-line model
  • Be open and transparent, e.g. You said this ‘abc’, but what i heard is ‘def’, is that right?
  • Present the fact in authentic way
  • try to build up the relationship first, don’t overdue your creditability before you having anything.
  • Be curious, maybe I don’t understand them, maybe I missed out some important things that I am not aware of
  • Always people have good intention
  • Keep your friend close, and keep your enemy closer
  • Try to find their concerns, what’s their agenda
  • Try to build alley rather than enemy
  1. Stakeholder Management
  • Earn creditability with many small steps, like put coins into a piggy bank
  • Understand stakeholders requirement first, and then work with them together to find the solution
  • Make decision together
  • Influence others
  • operational, financial, executive, functional, strategic
  1. Empowering team
  • Pushing people harder, give people more room to fail, and let them know there are safe net to catch.
  1. Need to read the room
  • Need to know when to be serious and when to be relax
  • Reading people’s emotion during meeting, be able to see by the answers.
  • Be more sensitive with people’s feeling, and provide sufficient support
  1. Need to attend more conference, meet-ups to borden your vision.
  • Data + AI Summit by Databricks
  • AWS Summit
  • Modern Data Stack
  • Meet-ups
  • Latest trends, industrial trend
  • Make industrial connections
  1. Meeting facilitation
  • If things are well prepared, then okay
  • If things are not prepared or surprisingly pop up, then get very bad. Need more practice.
  1. Enterprise Solution Architecture
  • Able to resolve complex business problems in real-world
  • Able to work with multiple clouds with hybrid solution
  • Security, Compliance, Risk
  • Terraform is a good tool to make Cloud Agnostic
  • Need to have good professional and personal relationship with ESA
  1. Keep yourself up-to-date
  • AWS Subject Matter Expert (SME)
  • Work with experts across the world
  • Build up your brand in the industry
  1. Executive Presence
  • Self-branding, promoting yourself more, take more credits from your team, be a proper boss.
  1. style of humour.
  • Could be rude or blunt for someone who don’t know you.
  • Need time to build up the relationship and trust, and then joking.
  1. Leadership skills
  • Team seems doesn’t have a clear standard principle to do their jobs.
  • Team don’t have a clear vision, mission, goal, and standard way of doing things.
  1. Gap between thinking practically vs strategically
  • Like how to allocate resources, how many people we have, who should work on what, etc.


  1. Setup clear vision, mission, goals, and standard ways of doing things.


  • Growth Mindset vs Fixed Mindset growth & fixed mindset

  • Importance of Company Culture