General Idea

  • The fundamental reason why other people wants to listen to you, and follow you is not because you know more than him/her, it’s because you care him/her. The more you care about your audience, the easier they can follow you.
  • Keep telling the facts and figures won’t help you to influent other people. Instead, try to ask questions to your audience and keep them involved into the conversation is a better approach.

There is a general framework around Influence without Authority

  • Listen
  • Empathy
  • Curiosity


  • Listen for Appreciation
  • Listen for Comprehension
  • Listen for Empathy
  • Listen for Evaluation


  • Understanding your situation
  • Feel and cognite your situation


  • Listen
  • Ask
  • Less Tell